The privacy of your family’s data—and it is your data, not ours!—is a big deal to us. In this policy, we lay out: what data ChartMe handles and why; where that data lives; and your rights with respect to your data. We promise we never sell your data: never have, never will. With ChartMe, we never even see it.
This policy is split into sections. For your convenience, links to each of those sections are as follows:
- What we collect and why
- Children’s privacy
- When we access or disclose your information
- Your rights with respect to your information
- How we secure your data
- Deleting your data
- Data retention
- Changes & questions
This policy applies to ChartMe: Family Chore Chart, an app for iPhone and iPad built and maintained by 32pixels, LLC (“32pixels”, “we”, or “us”). We refer to the parents and kids who use ChartMe as “you” throughout this policy.
What we collect and why
Our guiding principle is to collect only what we need. For ChartMe, that turns out to be nothing. ChartMe has no accounts to create, no ads, no analytics, no crash reporting, and no tracking. It contains no third-party SDKs or code of any kind. 32pixels doesn’t run a server for the app. Here’s what that means in practice:
Your household
ChartMe keeps your household on each family member’s device, and syncs it through Apple’s iCloud (CloudKit). The household includes:
- the names of the people in the family, and the characters they choose;
- chores, rotations, and completions;
- points, rewards, reward requests, and awards; and
- the parent gate’s PIN, if you set one, stored only as a salted hash. The PIN itself is never saved.
The household lives in the private iCloud database of the parent who created it. It’s shared with the rest of the family through an iCloud share, which each person joins by opening the invite link. 32pixels can’t see or read any of it.
Notifications
Every reminder and alert is scheduled on the device that shows it. When something changes, iCloud sends a silent push that only tells ChartMe a change arrived. ChartMe then fetches the change from iCloud itself. No notification content passes through a server of ours.
Face ID and device passcode
ChartMe uses Face ID or your device passcode for one thing: letting a parent reset a forgotten PIN. It does this through iOS’s own prompt, and ChartMe only learns whether it passed or failed. It never sees your face data or your passcode.
What ChartMe never asks for
ChartMe doesn’t access your location, contacts, photos, camera, microphone, or health data. It has no in-app purchases and handles no payment information. Points and rewards are made up by your family and have no money value.
Voluntary correspondence
When you email us with a question or to ask for help, we keep that correspondence, including your email address, so that we have a history to reference if you reach out in the future.
Children’s privacy
ChartMe is made for families, and kids use it every day. It collects no personal information from children, or from anyone else.
Parents create and control all household data. A parent creates the household, adds each person, and decides what chores and rewards there are. A kid’s name and chosen character are kept in the household in the parent’s iCloud, alongside everything else, where only the family can see them.
ChartMe has no chat or messaging, and nothing a family types is shared outside the household. There are no ads, no in-app purchases, and no links out of the app except to iOS Settings and to the iCloud share sheet for sending invites. A parent can remove a kid from the household or delete the household at any time, as described in Deleting your data.
When we access or disclose your information
We can’t access your household’s data, so we have nothing to disclose. We don’t share, sell, or rent information about you or your family to anyone.
ChartMe relies on one service to work: Apple’s iCloud, which stores and syncs your household under your own Apple Account. Apple’s handling of that data is covered by Apple’s privacy policy. We use no other subprocessors for the app.
Your rights with respect to your information
At 32pixels, we strive to apply the same data rights to everyone, regardless of their location. Some of these rights include:
- Right to Know. You have the right to know what personal information is collected, used, shared or sold. This policy describes all of it.
- Right of Access. Your household is in your iCloud, and parents can see all of it in the app.
- Right to Correction. Parents can change any name, chore, reward, or setting in the app at any time.
- Right to Erasure / “To Be Forgotten”. You can delete your household yourself, as described below. If you’ve emailed us, we’ll delete that correspondence on request.
- Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
- Right to Non-Discrimination. We will never give you a lower level of service because you’ve exercised your data privacy rights.
Since we hold no data from the app, you can exercise most of these rights directly, without asking us. If you are in the EU or UK, you can contact your data protection authority to file a complaint or learn more about local privacy laws.
How we secure your data
Your household never reaches a server of ours. It lives on your family’s devices and in iCloud, where it’s protected by Apple’s iCloud data security.
The parent gate’s PIN is stored only as a salted hash. The gate itself is there to keep kids out of the parent screens on a shared device. It’s a speed bump, not a lock on your data.
Deleting your data
Deleting the whole household. The parent who created the household deletes ChartMe’s data from iCloud: open the Settings app, tap your name, then iCloud, and delete ChartMe’s data from your iCloud storage. This removes the household from iCloud. Every device in the family then erases its copy and says so.
Removing a kid. A parent taps Remove next to the kid in the Family tab. Their points and history stay in the household so a parent can restore them later. The removed kid’s device erases its copy of the household once the parent who created the household also removes them from iCloud sharing, under Family > Manage Sharing.
Leaving the family. A family member leaves when the parent who created the household removes them under Family > Manage Sharing. Their device then erases its copy of the household.
Deleting the app. Deleting ChartMe from a device removes that device’s copy, but the household stays in iCloud for the rest of the family.
See the ChartMe support page for step-by-step help.
Data retention
32pixels keeps no data from the app, so there’s nothing for us to retain. Your household stays in iCloud until the parent who created it deletes it. We keep support email for as long as it helps us answer future questions, and we’ll delete it sooner if you ask.
Changes & questions
We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will refresh the date at the top of this page.
Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at support@32pixels.co, or visit ChartMe support, and we’ll be happy to try to answer them!
Adapted from the Basecamp open-source policies / CC BY 4.0